Diagnose before you treat.
Meibography, tear testing, and ocular surface evaluation identify the root cause — not just that your eyes are dry.
DRY EYE CARE
Dry eye treatment in Richardson that gets to the root cause.
Richardson's corporate corridor is full of screen time, A/C, and the kind of environment that wears a tear film thin. If drops aren't cutting it anymore, a specialist evaluation can find the actual cause — and the treatment that matches.
- 20/Happy Patient Guarantee
- Dr. Shehzad Batliwala, Board-Certified
- Aftercare included
- FSA/HSA + 0% APR financing
- 5.0★Google rating · 92 reviews
- IPLIn-office treatment available
- ~15 minFrom Richardson via US-75
- Root causeDiagnostic-first approach
Why Richardson patients come to us for dry eye
Screen hours, A/C, and north Texas air. Your tear film doesn't stand a chance without help.
Long screen hours in climate-controlled offices are one of the fastest routes to chronic dry eye. Blink rates drop, the lipid layer degrades, the A/C pulls the humidity out of the room, and by three in the afternoon the burning and blurring start. Most professionals along the US-75 corridor have tried drugstore drops. Many have tried prescription drops. When neither holds, the missing step is a root-cause diagnosis.
Dr. Al-Sadi leads that work with meibography, tear osmolarity testing, and ocular surface staining. Where meibomian gland dysfunction is the driver, the most common scenario, IPL targets the inflammation at its source in brief in-office sessions that fit inside a work day. Where aqueous deficiency, lid disease, or mixed causes are at play, prescription medications and lid care protocols are layered in.
Richardson is about 15 minutes north on US-75. Consultations finish in a single visit, IPL sessions schedule around a lunch break, and we coordinate with your existing optometrist so specialist care and routine care stay aligned.
We are not a drop dispenser. We find out why your eyes are dry and build the plan around the answer.
IPL and prescription care.
IPL targets meibomian gland dysfunction directly. Prescription drops, lid therapy, and scleral lenses address other causes.
Specialist-led evaluation.
Dr. Al-Sadi's residency training in ocular surface disease means the plan follows the diagnosis, not a product line.
Beyond drops
Drops mask the symptom. Diagnostics find the cause.
Chronic dry eye has multiple drivers — meibomian gland dysfunction, aqueous deficiency, inflammation, or lid disease. Until the right diagnostics separate which mechanism is failing, treatment is guesswork.
Our evaluation uses meibography, tear osmolarity, and ocular surface staining to identify the root cause. The treatment plan follows the diagnosis.
Treatment optionsRoot-cause therapy Medical-grade drops & therapy Scleral & therapeutic lenses
Medical-grade treatment for what drops can't fix.
The right treatment depends on the root cause — meibomian gland dysfunction, aqueous deficiency, corneal irregularity, or a combination. Diagnostics come first; the plan follows.
IPL Eye Treatment
Intense pulsed light targets the inflammation behind meibomian gland dysfunction — the most common cause of chronic dry eye. A series of in-office sessions, no downtime.
Prescription Dry Eye Care
When over-the-counter drops aren't enough, prescription medications, lid care protocols, and tear-film stabilization can restore the ocular surface over weeks to months.
Specialty Contact Lenses
For severe dry eye or irregular corneas, scleral lenses vault over the cornea and hold a tear reservoir against the surface — comfort and clarity that drops alone can't match.
Getting here
The drive is the easy part.
The route
US-75 north — about 15 minutes from central Richardson. Ground floor with free parking.
The address
8080 Independence Pkwy, Suite 155
Plano, TX 75025
The visits
A dry eye consultation takes about 60 minutes with diagnostic testing. IPL sessions are brief — usually 15–20 minutes.
Open Monday–Friday 8:00–5:00 and Saturday 9:00–3:00, with English- and Spanish-speaking staff. Questions before booking? Call 214-972-2020 and a human answers.
FAQ
Questions patients ask, answered straight.
Don't see your question? Call 214-972-2020 or book a visit and ask Dr. Shehz directly.
Why haven't drops worked for my dry eye?
OTC drops treat symptoms, not causes. Most chronic dry eye is driven by meibomian gland dysfunction or inflammation — conditions that require targeted treatment like IPL or prescription medications.What is IPL for dry eye?
Intense pulsed light treats the inflammation behind meibomian gland dysfunction. A series of in-office sessions, no downtime.How far is the clinic from Richardson?
About 15 minutes north on US-75. Ground floor, free parking.Is dry eye treatment covered by insurance?
Medical evaluation and prescription treatment are typically covered by medical insurance. IPL is usually out-of-pocket. We verify benefits at scheduling.Will you coordinate with my Richardson eye doctor?
Yes. We specialize in diagnostics and in-office treatments that complement what your regular optometrist provides.Can dry eye affect my LASIK candidacy?
Yes — dry eye is one of the factors evaluated during a LASIK consultation. Treating dry eye first can sometimes open the door to laser vision correction that wouldn't otherwise be safe.
Still have questions?
Talk to our team, no pressure, no sales pitch. We answer the question, not the upsell.
Other options
Not sure which treatment fits? The diagnosis tells you.
IPL, prescription care, and scleral lenses each address different causes. The evaluation identifies which your eyes need.
Related reading
Keep researching, on your terms.
Cost, safety, candidacy — the questions patients actually ask, answered in plain English in our patient education library.
- Dry Eye Care8 min read
Evaporative vs. Aqueous-Deficient Dry Eye
Compare evaporative and aqueous-deficient dry eye, the tests that separate tear quality from tear quantity, and why many patients have a mixed pattern.
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Why Do Dry Eyes Water?
Learn why dry eyes can produce excessive watering, how meibomian gland dysfunction destabilizes tears, and when allergy, blockage, infection, or another cause should be checked.
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Demodex Blepharitis: Collarettes and Xdemvy
Learn how lash collarettes, lid-margin findings, and gland imaging help distinguish Demodex blepharitis, MGD, and other causes of eyelid inflammation.
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Why Dry Eye Drops Stop Working
Learn why artificial tears may not solve MGD, blepharitis, contact lens discomfort, or tear-film instability and what a dry eye evaluation checks.
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PRK With Dry Eyes and Thin Corneas
PRK with dry eyes in Plano: how tear-film stability, MGD, thin corneas, and EVO ICL alternatives affect laser vision correction candidacy.
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Can You Get LASIK During Allergy Season?
Yes, you can get LASIK if you have allergies. Seasonal allergies do not disqualify you from the procedure. But timing and preparation matter, especially in North Texas where cedar, oak, and ragweed turn the DFW air in...
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Told You Are Not a LASIK Candidate? You Still Have Options
A LASIK rejection does not end the discussion. Learn how the reason - corneal shape, thickness, prescription, dry eye, or age - guides safer alternatives.
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READY WHEN YOU ARE
You've tried drops long enough. It's time to find the cause.
A specialist evaluation identifies why your eyes are dry and builds a plan that targets the root cause. About 15 minutes from Richardson. Call 214-972-2020 or book online.
- 7,000+
- Surgeries by Dr. Shehz
- 2×
- Board-certified
- 1
- Surgeon. Every case.
- 5★
- Patient-rated on Google
- 20/Happy Patient Guarantee
- Dr. Shehzad Batliwala, Board-Certified
- Aftercare included
- FSA/HSA + 0% APR financing