Friendly, bilingual,
and obsessed with the small things.
From the first phone call to the final follow-up, you'll see the same handful of faces - a deliberately small team, trained to make every patient feel like the only patient on the schedule.
Behind every successful procedure is a team that knows your name.
Eye surgery isn't a volume game. It's a craft - and the craft depends on a small, deeply trained team that sees you at every stage. Our front desk recognizes you when you walk in. The technicians who run your diagnostics are the same ones who follow up at your one-month check.
We hire slowly and train deeply. Most of our team has been with the practice since opening day, which is the only way to keep the work feeling personal at the scale we've grown to.
The people who keep your day on track.
Clinical staff
Certified ophthalmic technicians who run your diagnostic workup, scans, and pre-op imaging - and follow you through recovery.
Surgical coordinators
Specialists trained in refractive and cataract scheduling, pre-op preparation, and same-day OR support.
Patient coordinators
Your point of contact for scheduling, financing, insurance questions, and travel logistics if you're flying in.
Bilingual front desk
Every team member is fluent in English; multiple speak Spanish. We can route you in the language you're most comfortable with.
Billing & insurance
A dedicated team that runs benefits checks, handles HSA/FSA paperwork, and walks you through every line of an estimate before surgery.
Patient advocate
If anything in your experience falls short, our patient advocate is the person who hears it first - and the one who makes it right.
One team, from your first call to your last follow-up.
We deliberately keep the same team with you across every visit. The technician who measures your cornea on day one is the one who clears you for surgery. The coordinator who books your consultation is the one who calls the morning after.
It's not the most efficient way to staff a clinic. It's the way that delivers the best outcome - and the calmest experience - for the patient.
See what better vision looks like. At any stage of life.
Reaching for your glasses on the nightstand. Fighting contacts at the gym. Watching the menu blur at dinner. These aren't problems to live with anymore, and the only place to find out what's actually possible for your eyes is in the chair.
- 7,000+
- Surgeries by Dr. Shehz
- 2×
- Board-certified
- 1
- Surgeon. Every case.
- 5★
- Patient-rated on Google
- 20/Happy Patient Guarantee
- Dr. Shehzad Batliwala, Board-Certified
- Lifetime follow-up
- FSA/HSA + 0% APR financing