Diagnose before you treat.
Meibography, tear testing, and ocular surface evaluation identify why your eyes are dry — not just that they are.
DRY EYE CARE
Dry eye treatment in Frisco that goes beyond the bottle.
If you've tried every over-the-counter drop the Frisco Target carries and your eyes still burn, blur, and water at the worst moments — it's time for a different approach. Medical-grade dry eye treatment starts with finding the root cause, not masking the symptoms.
- 20/Happy Patient Guarantee
- Dr. Shehzad Batliwala, Board-Certified
- Aftercare included
- Payment options available
- 5.0★Google rating · 92 reviews
- IPLIn-office treatment available
- ~15 minFrom Frisco via DNT/SRT
- Root causeDiagnostic-first approach
Why Frisco patients come to us for dry eye
You've tried drops. Find out what is still driving the symptoms.
Burning, watering, fluctuating vision, and contact-lens discomfort can continue despite treatment. Screen use, air conditioning, medications, eyelid disease, and tear production may contribute in different combinations; persistent symptoms do not prove that earlier care was wrong.
Bring a list of drops and treatments you have tried, how long you used them, and what changed. Dr. Al-Sadi's evaluation may include gland imaging, tear testing, and surface staining to guide the next step rather than automatically adding IPL.
Care takes place in Plano, not a Frisco branch. Ask whether the first visit needs a contact-lens break and how any treatment series or review visits can fit your travel and work schedule.
We are not replacing your Frisco optometrist. We are adding the part general optometry cannot always offer.
IPL and beyond.
When meibomian gland dysfunction is the driver, IPL eye treatment targets the cause directly. Prescription care, lid therapy, and scleral lenses cover the rest.
Specialist-led, not drop-dispensed.
Dr. Al-Sadi leads dry eye care with residency training in ocular surface disease. The treatment plan follows the diagnosis, not a product catalogue.
Beyond drops
Drops mask the symptom. Diagnostics find the cause.
Chronic dry eye has multiple drivers — meibomian gland dysfunction, aqueous tear deficiency, inflammation, lid disease, or a combination. Until the right diagnostics separate which mechanism is failing, treatment is guesswork and the symptoms keep returning.
Our dry eye evaluation uses meibography, tear osmolarity testing, and ocular surface staining to identify the root cause. The treatment plan follows the diagnosis — not a one-size-fits-all drop recommendation.
Treatment optionsRoot-cause therapy Medical-grade drops & therapy Scleral & therapeutic lenses
Medical-grade treatment for what drops can't fix.
The right treatment depends on the root cause — meibomian gland dysfunction, aqueous deficiency, corneal irregularity, or a combination. Diagnostics come first; the plan follows.
IPL Eye Treatment
IPL may be considered for selected meibomian gland dysfunction or ocular-rosacea findings. Eligibility, skin and eye safety, likely benefit, and the treatment series are reviewed after examination.
Prescription Dry Eye Care
When over-the-counter drops aren't enough, prescription medications, lid care protocols, and tear-film stabilization can restore the ocular surface over weeks to months.
Specialty Contact Lenses
Scleral lenses vault over the cornea and hold a fluid reservoir against the surface. A specialist fitting checks whether they can improve comfort or vision in selected severe dry-eye or irregular-cornea cases.
Getting here
The drive is the easy part.
The route
Dallas North Tollway or Sam Rayburn south — about 15 minutes from Frisco. Ground floor with free parking.
The address
8080 Independence Pkwy, Suite 155
Plano, TX 75025
The visits
A dry eye consultation typically takes about 60 minutes and includes diagnostic testing. IPL sessions are brief follow-up visits — usually 15–20 minutes.
Open Monday–Friday 8:00–5:00 and Saturday 9:00–3:00, with English- and Spanish-speaking staff. Questions before booking? Call 214-972-2020 and a human answers.
FAQ
Questions patients ask, answered straight.
Don't see your question? Call 214-972-2020 or book a visit and ask Dr. Shehz directly.
Why haven't over-the-counter drops worked for my dry eye?
OTC drops treat symptoms, not causes. Most chronic dry eye is driven by meibomian gland dysfunction, inflammation, or aqueous deficiency — conditions that require targeted treatment like IPL, prescription medications, or lid therapy.What is IPL for dry eye?
IPL is an in-office option for selected gland-dysfunction or ocular-rosacea patterns. The exam checks whether it fits your skin, eye health, and cause of symptoms. A treatment series, risks, aftercare, and expected benefit should be discussed before proceeding.How far is the clinic from Frisco?
About 15 minutes south on the Tollway. Ground floor, free parking, and most consultations are completed in a single visit.Do I need a referral?
No referral is needed. You can book a dry eye consultation directly.Will you replace my Frisco eye doctor?
No. We specialize in the diagnostics and treatments — IPL, prescription ocular surface care, scleral lenses — that complement what your regular optometrist provides. We coordinate with your existing doctor.Is dry eye treatment covered by insurance?
Medical evaluation and prescription treatment for dry eye disease are typically covered by medical insurance (not vision insurance). IPL is usually out-of-pocket. We verify your benefits at scheduling.
Still have questions?
Talk to our team, no pressure, no sales pitch. We answer the question, not the upsell.
Other options
Not sure which treatment fits? The diagnosis tells you.
IPL, prescription care, scleral lenses, and lid therapy each address different causes of dry eye. The evaluation identifies which combination your eyes need.
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READY WHEN YOU ARE
You've tried drops long enough. It's time to find the cause.
A specialist dry eye evaluation identifies why your eyes are dry and builds a treatment plan that targets the root cause. About 15 minutes from Frisco. Call 214-972-2020 or book online.
- 7,000+
- Surgeries by Dr. Shehz
- 2×
- Board-certified
- 1
- Surgeon. Every case.
- 5★
- Patient-rated on Google
- 20/Happy Patient Guarantee
- Dr. Shehzad Batliwala, Board-Certified
- Aftercare included
- Payment options available