Diagnose before you treat.
Meibography, tear testing, and ocular surface evaluation identify the root cause — not just confirm that your eyes are dry.
DRY EYE CARE
Dry eye treatment in Dallas that goes beyond the drugstore aisle.
Dallas has plenty of optometrists who can prescribe drops. What's harder to find is a specialist who will diagnose why your eyes are dry in the first place — and build a treatment plan around the actual cause. That's what the 25-minute drive to Plano gets you.
- 20/Happy Patient Guarantee
- Dr. Shehzad Batliwala, Board-Certified
- Aftercare included
- FSA/HSA + 0% APR financing
- 5.0★Google rating · 92 reviews
- IPLIn-office treatment available
- ~25 minFrom Dallas via US-75
- Root causeDiagnostic-first approach
Why Dallas patients come north for dry eye
Dallas has a million eye doctors. Very few specialize in why your eyes are dry.
You can find an optometrist within a few blocks of anywhere in Dallas, and for a refill or a routine exam that density is a convenience. Chronic dry eye that has already survived drugstore drops and a round of Restasis is a different problem — it needs someone who will name the specific mechanism rather than treat the symptom again.
Dr. Al-Sadi, our residency-trained optometrist specializing in ocular surface disease, leads diagnostics with meibography, tear osmolarity testing, and surface staining. Where meibomian gland dysfunction is the culprit, the most common scenario, IPL targets the inflammation at its source across a series of in-office sessions with no downtime. Where aqueous deficiency or mixed causes are at play, the plan layers in prescription medications, lid care protocols, and specialty lenses.
Central Dallas is about 25 minutes away on US-75 or the Dallas North Tollway. Most consultations finish in a single visit, follow-up IPL sessions are brief, and we coordinate with your existing optometrist so the two halves of your care stay connected.
Drops, warm compresses, and "drink more water." Most Dallas patients arrive having already done all three.
IPL and beyond.
When meibomian gland dysfunction is the driver, IPL targets the cause directly. Prescription care and scleral lenses cover the rest.
Specialist-led, not drop-dispensed.
Dr. Al-Sadi's residency training in ocular surface disease means the plan follows the diagnosis, not a product catalogue.
Beyond drops
Drops mask the symptom. Diagnostics find the cause.
Chronic dry eye has multiple drivers — meibomian gland dysfunction, aqueous deficiency, inflammation, or a combination. Until diagnostics identify which mechanism is failing, treatment stays on the surface.
Our evaluation uses meibography, tear osmolarity, and surface staining to find the root cause. The treatment plan follows the diagnosis.
Treatment optionsRoot-cause therapy Medical-grade drops & therapy Scleral & therapeutic lenses
Medical-grade treatment for what drops can't fix.
The right treatment depends on the root cause — meibomian gland dysfunction, aqueous deficiency, corneal irregularity, or a combination. Diagnostics come first; the plan follows.
IPL Eye Treatment
Intense pulsed light targets the inflammation behind meibomian gland dysfunction — the most common cause of chronic dry eye. A series of in-office sessions, no downtime.
Prescription Dry Eye Care
When over-the-counter drops aren't enough, prescription medications, lid care protocols, and tear-film stabilization can restore the ocular surface over weeks to months.
Specialty Contact Lenses
For severe dry eye or irregular corneas, scleral lenses vault over the cornea and hold a tear reservoir against the surface — comfort and clarity that drops alone can't match.
Getting here
The drive is the easy part.
The route
US-75 north or Dallas North Tollway — about 25 minutes from central Dallas. Ground floor with free parking.
The address
8080 Independence Pkwy, Suite 155
Plano, TX 75025
The visits
A dry eye consultation takes about 60 minutes with diagnostic testing. Follow-up IPL sessions are brief — usually 15–20 minutes.
Open Monday–Friday 8:00–5:00 and Saturday 9:00–3:00, with English- and Spanish-speaking staff. Questions before booking? Call 214-972-2020 and a human answers.
FAQ
Questions patients ask, answered straight.
Don't see your question? Call 214-972-2020 or book a visit and ask Dr. Shehz directly.
Why haven't drops worked for my dry eye?
OTC and even prescription drops treat symptoms, not causes. Most chronic dry eye is driven by meibomian gland dysfunction — a condition that requires targeted treatment like IPL, not just more drops.What is IPL for dry eye?
Intense pulsed light treats the inflammation behind meibomian gland dysfunction. A series of in-office sessions, no downtime, and results that build over the treatment course.Is the drive from Dallas to Plano worth it for dry eye?
About 25 minutes on US-75. The difference is a diagnostic-first approach that identifies why your eyes are dry — something a general eye exam typically doesn't cover.Is dry eye treatment covered by insurance?
Medical evaluation and prescription treatment are typically covered by medical insurance. IPL is usually out-of-pocket. We verify benefits at scheduling.Can dry eye affect my LASIK candidacy?
Yes — dry eye is one of the factors evaluated during a LASIK consultation. Treating it first can sometimes make laser vision correction possible.Do I need a referral?
No referral needed. You can book a dry eye consultation directly.
Still have questions?
Talk to our team, no pressure, no sales pitch. We answer the question, not the upsell.
Other options
Not sure which treatment fits? The diagnosis tells you.
IPL, prescription care, and scleral lenses each address different causes. The evaluation identifies which your eyes need.
Related reading
Keep researching, on your terms.
Cost, safety, candidacy — the questions patients actually ask, answered in plain English in our patient education library.
- Dry Eye Care8 min read
Evaporative vs. Aqueous-Deficient Dry Eye
Compare evaporative and aqueous-deficient dry eye, the tests that separate tear quality from tear quantity, and why many patients have a mixed pattern.
Read article - Dry Eye Care7 min read
Why Do Dry Eyes Water?
Learn why dry eyes can produce excessive watering, how meibomian gland dysfunction destabilizes tears, and when allergy, blockage, infection, or another cause should be checked.
Read article - Patient Guide6 min read
Demodex Blepharitis: Collarettes and Xdemvy
Learn how lash collarettes, lid-margin findings, and gland imaging help distinguish Demodex blepharitis, MGD, and other causes of eyelid inflammation.
Read article - Education5 min read
Why Dry Eye Drops Stop Working
Learn why artificial tears may not solve MGD, blepharitis, contact lens discomfort, or tear-film instability and what a dry eye evaluation checks.
Read article - Patient Guide5 min read
PRK With Dry Eyes and Thin Corneas
PRK with dry eyes in Plano: how tear-film stability, MGD, thin corneas, and EVO ICL alternatives affect laser vision correction candidacy.
Read article - Patient Guide5 min read
Can You Get LASIK During Allergy Season?
Yes, you can get LASIK if you have allergies. Seasonal allergies do not disqualify you from the procedure. But timing and preparation matter, especially in North Texas where cedar, oak, and ragweed turn the DFW air in...
Read article - Education6 min read
Told You Are Not a LASIK Candidate? You Still Have Options
A LASIK rejection does not end the discussion. Learn how the reason - corneal shape, thickness, prescription, dry eye, or age - guides safer alternatives.
Read article
READY WHEN YOU ARE
You've tried drops long enough. It's time to find the cause.
A specialist evaluation identifies why your eyes are dry and builds a plan around the answer. About 25 minutes from Dallas. Call 214-972-2020 or book online.
- 7,000+
- Surgeries by Dr. Shehz
- 2×
- Board-certified
- 1
- Surgeon. Every case.
- 5★
- Patient-rated on Google
- 20/Happy Patient Guarantee
- Dr. Shehzad Batliwala, Board-Certified
- Aftercare included
- FSA/HSA + 0% APR financing